Privacy Policy

Last updated: December 2025

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Soft Spells respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how it’s stored, and your rights regarding your information.

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By using this website, you agree to the practices described here.

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✨ 1. Information We Collect

We may collect the following types of personal information when you browse or make a purchase:

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• name

• email address

• shipping address

• billing address

• payment details (processed securely by Wix and payment providers)

• order history

• contact messages

• device and browser information

• IP address and location data

• cookies and usage data

 

We do not collect payment details directly—payments are processed securely by Wix, payment providers, and your chosen financial institution.

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✨ 2. How We Collect Information

We collect information in the following ways:

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• when you place an order

• subscribe to our newsletter

• contact us

• browse our site

• interact with cookies

• use checkout or payment services

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✨ 3. Why We Collect Your Information

We collect your information to:

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• process and deliver orders

• verify payments

• provide customer support

• send updates or announcements (with consent)

• personalize your shopping experience

• improve our products, services, and website

• comply with legal obligations

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✨ 4. Cookies and Tracking

Soft Spells uses cookies and similar technologies to enhance your browsing experience. Cookies help store preferences, remember items in your cart, and allow analytics tools to understand site usage.

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You can adjust cookie settings or turn them off through your browser at any time.

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✨ 5. Sharing Information With Third Parties

We only share your information with trusted service providers necessary to operate our store, such as:

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• Wix (website platform & checkout)

• Printful (order fulfillment)

• payment processors

• analytics services

 

We do not sell, trade, or rent your personal data.

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✨ 6. Email & Marketing Communications

If you subscribe to our newsletter, we may send emails about new products, magical collections, promotions, or store updates.

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You may unsubscribe at any time using the link at the bottom of our emails.

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✨ 7. Data Storage & Security

Your data is stored securely through Wix and related trusted service providers. We follow standard industry practices to protect your personal information and prevent unauthorized access.

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✨ 8. International Data Transfers

When using this website, your information may be transferred and processed outside your country depending on where our service providers operate.

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✨ 9. Your Rights

Depending on your location, you may have the right to:

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• access your information

• correct, update, or delete your data

• withdraw consent

• request a copy of your information

• object to data processing

 

To exercise your rights, contact us using the email below.

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✨ 10. Links to Other Services

Soft Spells may include links to external websites. We are not responsible for the privacy practices of those third-party websites and encourage you to review their policies separately.

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✨ 11. Changes to This Policy

Soft Spells may update this Privacy Policy periodically. Continued use of the website means you accept these changes.
 

✨ Contact Us

If you have questions or requests related to your privacy or data:

📩 info@soft-spells.com